Getting technical support 1-4
Chapter 1: Introducing Vertical Wave
Wave ViewPoint User Guide
Getting technical support
Contact your Wave system administrator for technical support. For information on how to report
problems, see Appendix C.
You can get help through Wave documentation as described in the next section.
Wave documentation
Related reading
The following documents are included with Vertical Wave in Acrobat format, and can be found
on the Vertical Wave Documentation CD.
For information about this version of Vertical Wave, including new features, known issues, and
other late-breaking information, see the Release Notes included on the Documentation CD.
Manuals
• Wave Phone User Guide. Describes how to use digital phones, SIP phones, and analog
phones with Wave.
Quick Reference Guides
• Wave Analog Phone Quick Reference Guide. Provides instructions for using analog
phones with Vertical Wave.
• Wave Digital Phone Quick Reference Guide. Provides instructions for using Vertical
Edge digital phones.
Changing the active greeting Yes Yes No
Changing the active routing list Yes No No
Feature ViewPoint Phone CMA
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