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Using routing lists 9-19

Chapter 9: Call Forwarding and Routing Lists

Wave ViewPoint User Guide

5. Under Method, choose one of the following ways to ring the Group’s phones:

•

Sequentially from the top down. The call tries each user or contact in the Group in

order until it is answered, starting with the first.

•

Individually in a round robin. The call tries each user or contact in the Group in

order until it is answered, starting with the next member in line after the one who

answered the preceding call.

•

Simultaneously. The default numbers or Preferred Locations of all users and

contacts in the Group ring simultaneously, and the call goes to the first who accepts

it.

6. In the

Ring this group for __ seconds field, specify the length of time each Group phone

should ring before the call tries the next phone in the Group.

7. Use the Advanced tab for further options:

•

Do not call if member is on the phone applies only if the action is Call Group. When

you select this option, calls sent to the group by a routing list will not be offered to

any Group member who is off-hook or in Do Not Disturb mode.

•

Prompt recipient for password applies only to external numbers in the Group.

•

Prompt recipient to accept or decline call is automatically selected when calling a

Group.

8. Click

OK. You return to the Routing List dialog, in which the new routing list action

appears in the

Actions list.

9. Use the arrows next to the

Actions list to reorder any actions in the routing list and then

click

OK.

Note: When routing calls to a Group, you also can use the

Pause and repeat final action. This

action keeps callers on hold until a member of the Group answers the call. Calls are answered

in the order of longest hold time, or “first in, first out” (FIFO).

Release 3.0

October 2012

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Vertical Wave Guide de l'utilisateur Page 187