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Redialing numbers and returning calls 6-9

Chapter 6: Placing Calls in ViewPoint

Wave ViewPoint User Guide

Redialing numbers and returning calls

You can quickly perform the following dialing actions in ViewPoint:

•

Redial the last number you dialed. Press F12 on your keyboard.

•

Return the last call you received. Press F11 on your keyboard. The name of the last caller

and the phone number appear in the status bar at the bottom of ViewPoint window.

Both these features are available from the File menu, including redial options for the last four

calls you placed while ViewPoint was running. You can redial older calls from the Call Log.

You can also redial and return calls using the Dial bar (see “Placing calls using the Dial bar” on

page 6-2) or the phone commands (see the Wave Phone User Guide for more information).

Creating conference calls

Wave lets you easily conference multiple calls together. The Call Monitor folder treats a

conference call as a single call.

The maximum number of parties that can be in a single conference can be as few as 4, or as

many as 30, depending on how your Wave system was set up. Ask your Wave system

administrator for details.

You can create a conference call by:

• Adding parties one at a time to a call

• Combining separate active calls into one call

Conference calls appear in the Parties pane of the Call Monitor. The Parties pane shows all

participants other than yourself Right-click a participant in the Parties pane to perform

commands on that participant, for example Hold or Disconnect.

Release 3.0

October 2012

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Vertical Wave Guide de l'utilisateur Page 113